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E-Commerce Consumer Tips

Skip the Jackpot: Avoid International Lottery Scams

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Look Before You Leap Into an Online Business Venture

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Online Deliveries: Your Rights

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How to Find a Legitimate Online Escrow Service

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Consumers Need to Take Precautions When Using Online Auctions

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Consumer Reports WebWatch Tips to Avoid Being Over- or Under-Charged Sales Tax Online

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Most and Least Credible Auto Insurance Sites

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  Resources


eLab

http://www2000.ogsm.vanderbilt.edu/

Founded in 1994, eLab is part the Vanderbilt University Sloan Center for Internet Retailing and describes itself as the United States' first academic research center dedicated to the study of the Internet, particularly the inner workings of e-commerce. In 2001, the center launched the "Infrastructure Project" to study actual online consumer behavior, addressing such topics as Web-based business and advertising models, information privacy, and measuring users' online experience. The center is funded by the university, foundations, and individual and corporate donors, including FedEx, Lands’ End/Sears and Shop.org.

Federal Trade Commission (FTC)

http://www.ftc.gov

The FTC is a government agency that enforces a number of federal antitrust and consumer protection laws. One area of interest to the FTC is e-commerce and business practices on the Internet. To that end, the agency advises consumers and businesses on such topics as e-mail scams and privacy protection, and polices the Web for violators of the Children's Online Privacy Protection Act.

National Consumer Law Center (NCLC)

http://www.consumerlaw.org

NCLC promotes consumer laws on behalf of low-income and vulnerable Americans seeking economic justice. Among its interests, NCLC seeks protections for consumers in e-commerce.

The Organization for Economic Co-Operation and Development (OECD)

http://www.oecd.org/

The Paris-based Organization for Economic Co-Operation and Development (OECD) comprises 30 member countries, each sharing a commitment to democratic government and a global market economy. More specifically, the OECD's Committee for Information, Computer and Communications Policy examines the policy infrastructure of an electronic economy, seeking to assure safety and truthful marketing practices for consumers on the Internet.
 
 
About the Consumer Center
Consumer Reports WebWatch compiled this list of organizations, agencies, academic programs, professional groups and Web sites with a stake in credibility, consumer protection, privacy and other related issues on the Web. Descriptions of these sites and programs can be accessed by choosing a topic from the left side menu and were written by the Consumer Reports WebWatch staff. Our listing them here does not represent an endorsement by us of their work, but rather is meant to provide consumers with information resources.

 © Consumers Union of U.S., Inc.