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| Research Reports |
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Major Travel Sites Face Credibility Crunch
An Examination of Booking First-Class Tickets Online
March 1, 2005 ...view
Spanning the Atlantic
A Cross-Border Examination of 20 Travel Web Sites in the U.S. and Europe
November 12, 2004 ...view
Global Concerns:
An In-Depth Examination of Travel Web Sites Selling International Airline Tickets (Abstract)
September 22, 2004 ...view
Booking and Bidding Sight Unseen:
A Consumer's Guide to Opaque Travel Web Sites (Abstract)
December 8, 2003 ...view
Renting Cars Online
An Analysis of the Potential Benefits and Challenges of Booking Through a Car Rental Web Site (Abstract)
October 8, 2003 ...view
Booking Hotels Online:
An In-Depth Examination of Leading Hotel Web Sites (Abstract)
April 24, 2003 ...view
The Internet Travel Industry:
What Consumers Should Expect and Need to Know, and Options for a Better Marketplace (Abstract)
June 6, 2002 ...view
Travel Web Sites: You Still Need to Compare
A Report on How Independent Airline-Ticket Booking Sites Measure Up
June 6, 2002 ...view
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