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  Web Credibility  
Research Reports

Leap of Faith:
Using the Internet Despite the Dangers

Results of a National Survey of Internet Users for Consumer Reports WebWatch
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How Do People Evaluate a Web Site's Credibility?

Results from a Large Study (Abstract)
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Experts vs. Online Consumers:

A Comparative Credibility Study of Health and Finance Web Sites (Abstract)
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A Matter of Trust: What Users Want From Web Sites

A Report on Consumer Concerns About Credibility of Web Sites (Abstract)
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Consumer Investigations

Law and Disorder

Paid Listings Complicate Search for Quality Lawyers Online
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Changes and Challenges:

The Internet at 33
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Conferences
Transcripts
2005 Trust on the Web Keynote: Jonathan Zittrain...view

2005: Presentation of Trust and Web Credibility Research by Princeton Survey Research...view

2005 Keynote: Consumers Union EVP Joel Gurin...view

Summit 2003: Why Usability Matters, by Jakob Nielsen...view

Summit 2003: Developing Guidelines for Best Practices on the Web...view

Summit 2003: Toward a More Credible Web...view
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    Web Ethics
    From pop-up advertising to sensitive personal data online, WebWatch assesses Web ethics...view

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